← More resources

Why can’t I see my team’s properties in my account?

If you’ve just joined a team on myInspections and can’t see the properties you were expecting, don’t worry. This is a common question, and the fix is quick.

Why this happens

When you’re invited to be part of a team, myInspections creates two portfolios in your account:
  • Your personal portfolio: for any properties you manage yourself
  • Your team portfolio: for the properties shared with you by your team
Some users land in their personal portfolio by default, so it may look like your team properties have disappeared. They haven’t, they’re just in the other portfolio.

All you need to do is switch to the correct portfolio.

How to switch portfolios

On the app

Watch the video here
  1. Open the myInspections app
  2. Tap the gear icon on the home screen (or tap the tile labelled “Switching Portfolios”)
  3. Tap on your current portfolio
  4. Choose your team portfolio from the list
  5. Return to the home screen and swipe down to refresh the property list

On the web

Watch the video here
  1. Visit the myInspections dashboard
  2. On the left-hand menu, click the portfolio name under “Portfolio”
  3. Select your team portfolio

More resources

Improved inspection frequency controls

Over the last year, one of our most common feature requests has been more flexibility around inspection reminders. Instead of adding more preset options, we’ve rebuilt this from the ground up. You can now fully customise your inspection schedule and choose exactly when you want to be reminded. Let’s start on the web dashboard, where you can set everything up. Set up your defaults On the web dashboard, you can now define a default inspection schedule for all new properties. Whether you want in...

Balancing empathy and accuracy

On paper, inspections look simple. Test the smoke alarms. Take the photos. Write the report. In reality, inspections happen in people’s homes - and homes come with emotion. They touch on where someone lives, how someone feels safe, and how someone protects their investment. That combination naturally creates tension. Tenants may fear being blamed. Landlords may worry about hidden damage. And sometimes, both sides want you firmly on their team. But your role, as an inspector, isn’t to take...

Lighting, leaks, and latches: The 3 L’s every inspector should check twice

Routine inspections aren’t just about ticking boxes. They’re about safety, prevention, and protecting the long-term condition of a property. Whether you own, manage, or live in a rental, the biggest problems rarely start big. They begin as small, easily dismissed annoyances. Over time, I’ve found that three simple areas consistently cause the most avoidable issues: Lighting. Leaks. Latches. They sound basic. That’s exactly why they’re often overlooked. Lighting: more than just a bulb We exp...

Using video walkthroughs to capture what photos can’t

Photos are the backbone of property inspections. They give us unbiased, time-stamped proof of a property’s condition. We document walls, fixtures, smoke alarms, water sources, and safety features. A strong photo set creates clarity. But after years of inspections, one thing is clear: a photo doesn’t always tell the full story. Some issues move. Some issues make noise. Some issues only appear over time. And that’s where video becomes powerful. Where photos fall short Photos are excellent...

Ready to dive in?

Get started today with a 14 day free trial.

Get started Pricing